01About 02Expertise 03Experience 04Selected Projects 05Contact
Open to Remote Opportunities

The quiet engine behind a busy operation.

I enjoy bringing order to busy operations—whether that means untangling a stalled order, organizing a cluttered inbox, improving a workflow, or supporting customers with care. From procurement and administration to client support, I focus on making work smoother, more organized, and easier for everyone involved.

BASED Metro Manila, Philippines  ·  TIMEZONE PHT (GMT+8)  ·  OVERLAP AEST • SGT
Ryan Salenga
EXPERIENCE10+ yrs
SCOPEProcure · Admin · Support
STACKWorkspace · Office
ENGLISHProfessional / fluent
·At a glance
Operations Management Administrative Support Procurement & Vendor Coordination Customer Support Documentation & SOPs Remote Collaboration
01About

Keeping operations organized so teams can focus on what matters.

Operations has always been the part of the work I enjoyed most.

Over the years, I've built hands-on experience supporting procurement, administration, customer communications, documentation, and day-to-day operations within the medical equipment industry. My work has involved preparing quotations, coordinating suppliers, organizing records, maintaining documentation, and helping ensure that transactions move smoothly from inquiry through delivery.

What motivates me most is creating structure where it's needed. Whether I'm organizing information, improving workflows, documenting processes, or helping customers receive timely support, I enjoy building systems that make work more efficient, consistent, and dependable.

One area I'm especially proud of is maintaining documentation quality. I prepared and coordinated submissions for multiple competitive procurement opportunities with no documentation-related disqualifications, reflecting my attention to detail, commitment to accuracy, and understanding of compliance requirements.

Today, I'm looking for a long-term remote opportunity where I can contribute as part of a collaborative team, continue learning, and provide dependable operational support that helps businesses run smoothly and grow with confidence.

02Core competencies

Everything a lean operation needs — in one person.

Grouped the way a recruiter reads a job description, so the match is obvious at a glance.

Operations & Process

  • Process improvement
  • SOPs & documentation
  • Workflow design
  • Reporting & tracking

Administration & Coordination

  • Calendar & email management
  • Scheduling & coordination
  • Data entry & accuracy
  • Records & file management

Customer Service & Support

  • Client communication
  • Issue resolution
  • Relationship management
  • CRM & follow-through

Procurement & Vendors

  • Supplier coordination
  • Purchase orders
  • Quotations & invoicing
  • Inventory tracking

Documents & Tools

  • Google Workspace
  • Microsoft Office
  • Canva
  • Templates & systems

Adaptable to your stack, and your way of working.

New tool or new process? I learn quickly and follow it — no ramp-up cost, no reinventing how your team already runs.

03Experience

What I bring to an operations team.

A look at how I contribute day to day — the work I keep running, the problems I help solve, and the way I work.

Operations & Administration
R P Medical Equipment & Supplies Trading
2022 — 2026

Supported the day-to-day operations of a medical equipment supplier by coordinating procurement activities, supplier communications, quotations, documentation, and administrative processes. Worked across multiple operational functions to help ensure transactions progressed efficiently from inquiry through delivery and after-sales support.

What I help keep running
Procurement Documentation
Supplier Coordination
Customer Communication
Quotations & Proposals
Administrative Operations
Order Tracking
Documentation & Compliance
After-sales Coordination
Operational highlights
01

Documentation Quality

Prepared documentation for multiple competitive procurement opportunities with no documentation-related disqualifications — demonstrating accuracy, compliance, and attention to detail.

02

Procurement Support

Coordinated quotations, supplier communications, purchase documentation, and order tracking to help ensure transactions progressed smoothly from inquiry through delivery.

03

Customer Experience

Provided timely customer updates, coordinated follow-ups, and supported after-sales communication throughout the transaction lifecycle.

04

Process Improvement

Developed standardized quotation, proposal, and administrative document templates that improved consistency and reduced repetitive work.

05

Organization

Maintained structured digital records and operational documentation that supported efficient day-to-day business activities.

Tools I work with
Microsoft 365 logo
Microsoft 365
Excel · Word · PowerPoint · Outlook
Google Workspace logo
Google Workspace
Gmail · Docs · Sheets · Drive · Calendar
Zendesk logo
Customer Support
Zendesk · Basic
Asana logo
Project Management
Asana · Basic
Canva logo
Design
Canva
ChatGPT logoClaude AI logo
AI Productivity
ChatGPT · Claude
My approach
Clear communication
Organized documentation
Consistent follow-through
Attention to detail
Reliable systems
Continuous improvement
04Selected projects

Real documents and systems I’ve built.

A look at the actual work — procurement documentation and the operational spreadsheets behind day-to-day operations. Click any image to view it in full.

Project 01

Medical Equipment Documentation System

A complete documentation set that keeps medical-equipment procurement moving — from the first quotation through delivery, warranty, and after-sales service. Clear, consistent, accurate paperwork reduces back-and-forth, supports compliance, and gives customers dependable records at every stage.

Customer information has been anonymized.

Project 02

Financial Management Dashboard

A formula-driven Google Sheets dashboard that brings scattered financial data into one clear view — automating calculations and tracking cash flow and recurring obligations, so the numbers stay current and easy to act on without manual rework.

Financial figures hidden for privacy.

Project 03

Property Management Expense Tracker

A structured Google Sheets system for tracking property expenses end to end — organizing utilities, vendor payments, recurring costs, and payment status so nothing slips through the cracks, records stay organized, and monthly reporting is straightforward.

Amounts hidden for privacy.

05Contact

Let’s connect.

Open to remote operations, administration, and customer-support roles. The quickest ways to reach me are below.

Résumé Contact